COVID-19 Updates


ModeAlise has reopened its doors with temporarily reduced hours:
Monday-Saturday: 10 AM – 7 PM
Sunday: 12 PM- 5 PM

Want to shop privately? Schedule a private shopping appointment with us by calling us at 614-846-2233 or emailing us at modealise@gmail.com

Fitting Rooms & Merchandise

All fitting rooms will be disinfected after each use. Shoppers will be spaced out in fitting rooms as much as possible. Any merchandise that has been tried on will be steamed (clothing) or disinfected (jewelry/shoes) and put on hold for a period of time before being put back on the floor.

Disinfecting

Our ModeAlise staff will be cleaning and disinfecting through out the day, focusing especially on high-touch areas. All counters and pens will be disinfected after every customer. Customers will have access to hand sanitizer and disposable masks (mask provided upon request). Customers will also be able to purchase sanitizer and cloth masks from us.

Our Staff

ModeAlise’s staff have always been instructed to stay at home if they are feeling unwell and will continue to be instructed to do so with even more caution. They have also been instructed to wash their hands/sanitize before and after working with each customer. As required by state officials, ModeAlise staff members will be wearing a mask while working.

Contact-less Curbside Pick Up

Any purchases made online or over the phone are eligible for free, contact-less, curbside pick up. If this option is chosen at check out, we will be reaching out to you to confirm your pick up time.

Returns

Our return policy for in-store purchases will remain the same:

  • All discounted items, all shoes, and all accessories are final sale
  • Store credit will be issued for any unworn and unaltered regular priced merchandise with a receipt and tag attached within 10 days from the date of sale
  • Store credit must be used within 60 days unless new stay at home orders are in place, during which they will be extended
  • If you have unused store credit from before the stay at home order, we will not be counting the days between March 16th and May 11th as a part of your 60 days. The 60 days will resume from when we opened on May 12th.

Clothing that has been returned will be steamed and put on hold for a period of time before being put back on the floor.